Privacy Policy – ALHANA App
ALHANA (“the App”, “we”, “us”, “our”) respects the privacy of its users and is committed to protecting personal information in accordance with applicable privacy laws in Israel, including the Protection of Privacy Law, 1981, and related regulations.
This Privacy Policy explains how we collect, use, store, and protect your information when you use the ALHANA mobile application.
1. Business Information
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Business Name: Sambosek Alhana
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Company ID: 307882969
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Address: (Mghar), Street 807, Israel
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Phone: +972-4-6229799
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Owner Mobile: +972-54-7284502
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2. Information We Collect
Information You Provide Voluntarily
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Full name
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Phone number
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Delivery address
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Email address
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Order details and notes
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Payment-related information (processed by a third-party payment provider)
Automatically Collected Information
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IP address
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Device type, operating system
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App usage data
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Diagnostic and crash data
3. Purpose of Data Collection
We use the collected information for the following purposes:
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Processing and managing orders
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Phone number verification via SMS
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Customer support and service
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Improving app functionality and user experience
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Legal and regulatory compliance
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Accounting and tax record keeping
4. Payments
Payments are processed securely by Grow Payments Ltd., a PCI-DSS compliant payment provider.
We do not store or process credit card details on our servers.
5. Data Sharing
We may share information only in the following cases:
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Delivery and order fulfillment services
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Technical and operational service providers
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Legal obligations or court orders
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With user consent
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Business transfer or merger, subject to this policy
6. App Permissions
The App may request access to:
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Internet connection
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SMS (for phone number verification only)
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Push notifications
Permissions can be managed or revoked through your device settings.
7. Data Security
We implement reasonable technical and organizational security measures to protect personal data against unauthorized access, misuse, or disclosure.
8. Data Retention
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Personal data is retained only as long as necessary to provide services or as required by law
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Transaction records are retained for 7 years in accordance with Israeli tax regulations
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Data is deleted or anonymized afterward
9. User Rights
You have the right to:
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Access your personal data
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Request correction or deletion
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Request limitation of non-essential data processing
Requests can be sent to: pizza.sambosek.alhna@gmail.com
10. Children’s Privacy
The App is intended for users 18 years of age and older.
Any information collected from minors will be deleted immediately upon discovery.
11. Disclaimer
The App is provided “AS IS”.
We do not guarantee uninterrupted availability and are not responsible for technical issues beyond our control.
12. Policy Updates
This Privacy Policy may be updated from time to time.
The latest version will always be available within the App or via the published link.
13. Governing Law
This Privacy Policy is governed by the laws of the State of Israel.
Exclusive jurisdiction lies with the competent courts in the Acre District.
14. Contact Us
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Phone: +972-4-6229799
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Mobile: +972-54-7284502